Who: So when I conducted another round of interviews, I found that there are groups of people that are outside the immediate realm that I originally thought of. These people could be best described as individuals that have no direct, personal responsibility for how these individuals with disabilities live their lives in the work sector. Two people that I interviewed were people that volunteer with the students with disabilities on campus. They both said how they interact with these students, but they don't see how there would be a direct need for them to be employed. When I mentioned opening up a coffee shop that only hired individuals with disabilities, they both said that it would be a good idea, but there would have to be a pull factor that attracted people to go to this coffee shop instead of other ones. These two people should have an unmet need but don't because they are not in direct responsibility of these individuals. They both said it is a good service idea, but ...